Handcrafted Wood Furniture That Tells Your Story

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Privacy Policy

1. Introduction

Timber Loft ("we," "us," or "our") operates the timberloft.site website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Form Data: name, email address, phone number, and project description when you submit an inquiry.
• Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience. These are non-invasive and help us understand website usage patterns.
• Log Data: IP address, browser type, referring URL, and pages visited (standard web server logs).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Send you updates about your project (if you opt in).
• Improve our website and services.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of any passwords or account information.

6. Your Rights (GDPR / CCPA)

EU Residents (GDPR): You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

California Residents (CCPA): You have the right to know what information is collected, to delete personal information, and to opt-out of the sale of your data. Since we do not sell data, these protections are already in place.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.

8. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected] or (503) 555-0147.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "last modified" date.

Last Updated: June 2026

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Terms & Conditions

1. Acceptance of Terms

By accessing and using the timberloft.site website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. License to Use

Timber Loft grants you a limited, non-exclusive, and non-transferable license to access and use this website for personal, non-commercial purposes. You may not modify, reproduce, distribute, or transmit any content without our prior written consent.

3. Intellectual Property Rights

All content on this website—including text, graphics, logos, and design—is the intellectual property of Timber Loft and is protected by copyright and trademark laws. Unauthorized use is prohibited.

4. Custom Furniture Agreements

All custom furniture orders are subject to a separate design agreement and quote. Payment terms, timelines, and specifications will be detailed in your individual project proposal. A 50% deposit is required to begin work; the balance is due upon completion.

5. Limitation of Liability

To the fullest extent permitted by law, Timber Loft shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount you paid for the product or service in question.

6. Disclaimer of Warranties

This website and all services are provided "as-is" without warranty of any kind. Timber Loft disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

7. User Conduct

You agree not to use our website to transmit spam, malware, or any content that is illegal, defamatory, or harmful. You are responsible for your own conduct and any consequences thereof.

8. Third-Party Links and Content

Our website may contain links to external websites. We do not endorse or assume responsibility for any third-party content, products, or services. Use of third-party sites is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Timber Loft, its owners, employees, and affiliates from any claims, damages, or costs arising from your violation of these terms or your misuse of our website.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Multnomah County, Oregon.

11. Contact for Disputes

If you have a dispute with Timber Loft, please contact us in writing at [email protected] before pursuing legal action. We are committed to resolving issues fairly and promptly.

12. Changes to Terms

Timber Loft reserves the right to modify these Terms & Conditions at any time. Continued use of the website constitutes your acceptance of any changes.

Last Updated: June 2026

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Disclaimer

1. No Professional Advice

The information and design suggestions provided on timberloft.site and during consultations are for informational purposes only and do not constitute professional architectural, engineering, or structural advice. Always consult with a licensed architect or structural engineer before making major structural modifications to your home or business.

2. External Links

Our website may contain links to external websites. Timber Loft is not responsible for the content, accuracy, or practices of these third-party sites. Your use of external links is entirely at your own discretion and risk.

3. Material and Finish Variations

Natural wood exhibits unique grain patterns, color variation, and characteristics. While we take great care to match wood samples during the design phase, minor color and grain variations are inherent to natural wood and should be expected in the final product. These variations are not considered defects.

4. No Warranties Beyond Those Stated

Except as explicitly stated in your project agreement, Timber Loft makes no warranties—express or implied—regarding the durability, appearance, or fitness of our furniture for any particular purpose. Wear and tear from normal use is not covered under warranty.

5. Maintenance and Care

You are responsible for proper maintenance and care of your wood furniture. Failure to follow care instructions may void your warranty. We provide maintenance guidance upon delivery, and detailed care instructions will accompany your finished piece.

6. No Liability for Indirect Damages

Timber Loft shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products and services we provide, even if we have been advised of the possibility of such damages.

7. Installation and Professional Services

While Timber Loft offers professional installation services, we are not responsible for damage caused by improper use, accidents, or failure to follow installation instructions. If you choose to install furniture yourself, you assume all risk of damage or injury.

8. Changes to This Disclaimer

Timber Loft reserves the right to modify this Disclaimer at any time. Continued use of our website and services constitutes your acceptance of any changes.

Last Updated: June 2026